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What You Agree to When You Use d888

These terms set out the rules that apply to your d888 account — how you open it, how you fund it through JazzCash, Easypaisa or Raast, and what we each commit to.

Applies to all d888 accountsCovers JazzCash, Easypaisa, Raast depositsPakistan-region eligibility appliesMobile and desktop accessSubject to local law
d888 What You Agree to When You Use d888
CONTACT PATHS

Reach Us About These Terms

If anything in these terms is unclear — or if you need to raise a question about your account, a transaction through JazzCash, Easypaisa or Raast, or a dispute — our support team is here to help. Use the channel that suits you and we will respond as quickly as we can.

Team online

Live Chat

Start a live chat session directly from your d888 account dashboard. Our team handles terms queries, account questions and payment disputes in real time.

Email Support

Send a detailed message to our support address for written records of your query. Useful when you need a documented response about account terms or a transaction.

Account Help Centre

Access the Help Centre from within your account to find answers on specific clauses, deposit and withdrawal rules, and your rights under these terms.

ACCOUNT STANDARDS

How We Handle Your Account and Data

These terms exist to protect both sides of the account relationship. Here is how we put that into practice — from the security measures on your account through to how long we keep your records and what you can ask us to change.

Account Security

Your account is protected with password authentication and OTP verification on login. You are responsible for keeping your credentials private and reporting any unauthorised access immediately.

Data Retention

We retain account records, transaction history and identity documents for the period required under applicable law. You can request a copy of your data by contacting our support team.

Cookies and Tracking

We use cookies to keep your session active and to understand how the account dashboard is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update personal details, correct account information or request data deletion, contact support directly. Some changes require identity verification before we can process them.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice. If your question is not covered here, reach out through live chat or email and we will give you a direct answer.

Yes. Every deposit made through JazzCash, Easypaisa or Raast falls under these terms. The payment provider's own conditions also apply separately to the wallet transaction itself.

We will notify you of material changes via your registered contact details before they take effect. Continuing to use your account after the notice period means you accept the updated terms.

Stop using your account and contact our support team to request closure. We will process your request and handle any outstanding balance in line with our withdrawal procedure.

Access and use of d888 is available only where local law permits. Where any clause conflicts with a mandatory provision of applicable local law, the local law provision takes precedence.

Contact our support team through live chat or email with your account details and the specific request. Identity verification is required before we release any account or transaction records.

No. Your account is strictly personal. Sharing access or allowing another person to operate your account is a breach of these terms and may result in your account being suspended.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.